Our Help Desk is available for all End-User support needs. Providing U.S. based Help Desk Support that can provide Remote Control interaction with any internet connected device.
Our Tier I / II Help Desk personnel can resolve our clients Server, Network, Smart Device and PC needs. The Help Desk can dispatch on-site technical support, monitor network performance, and provide hardware / software quotes.
Normal Support Hours: Allow for up to a 1 Hour Response Time.
Monday - Friday: 7:00AM – 6:00PM EST (Excluding Holidays).
After Hours Help Desk Available: 24/7 - Allow for up to a 2 Hour Response Time.
Call the LK Technologies Support Line at 513-769-7100 for After Hour Support needs.
Emergency 2 Hour Response is 2 x Rate (Normal Support Hours Apply).
Emergency 4 Hour Response 1.5 x Rate. (Normal Support Hours Apply).
Phone: 513.769.7100 Option 1
Normal Hours Support E-mail: helpdesk@lktechnologies.com
(Email not monitored after hours)
* After Hour Rates May Apply.
